Frequently Asked Questions (FAQ)
Get answers to the most-asked questions about Meet Nikki.io
How do I place my clients on a Payment Plan through Meet Nikki?
Configure the payment plan within Stripe and implement it as a Product on Meet Nikki. Watch a tutorial video by clicking here
How do I take a one time Payment through Meet Nikki?
Take the one time payment either over the phone or email the invoice to your client directly through Meet Nikki. Watch a tutorial video by clicking here
Why is Meet Nikki calling my leads and leaving my voicemail recording on their voicemail?
This is intended to be a Voicemail DROP, not to be confused with your regular Voicemail intended to take a message if you miss a call. Watch a tutorial video here
Can I change/customize what Eliza the appointment booking bot texts my clients?
Not completely, but you can change the initial text and the final appointment confirmation text Eliza sends out. Watch a tutorial video here
Are your emails going to Spam or having poor Open Rates?
You can drastically improve your Email Reputation by adding an extra layer of security to your domain. Watch a tutorial video here
Why are my Contacts Restarting Workflows on their own?
A bug has been identified where updating the appointment status is making the contact restart workflows. Watch a tutorial video here
Are your phone calls showing up as Spam Risk?
If you are willing to provide your official business details, we can get your phone number verified as well as add your business name to your caller ID. Watch a tutorial video here
Clients not waiting at correct steps or just going straight to the bottom in the Just Booked Workflow?
This is occurring because the Just booked workflow is not seeing an event date associated with the client. To fix this, watch a tutorial video by clicking here
How to check Email Statistics
Social Media Management
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